We pride ourselves on our friendly and professional service style, which is a hallmark of The Highfield Hospitality Group. Each of our exceptional team members undergoes our comprehensive service training programme, ensuring that they are equipped with the skills and knowledge necessary to provide memorable experiences for our guests. Additionally, our younger staff have the opportunity to participate in our one-year hospitality apprentice programme, allowing them to gain invaluable hands-on experience while honing their craft in a supportive environment. This commitment to training and development underscores our dedication to delivering outstanding service and fostering a culture of excellence.

Each area of our hotels and restaurants tells the story of its rich heritage, showcasing the local culture and history that shaped it. From the architectural details that echo traditional craftsmanship to the carefully curated decor that reflects the artistry of the region, every corner exudes a sense of place. The walls speak of centuries of community life and significant events, creating an atmosphere that invites guests to connect with the past. Culinary offerings often draw inspiration from age-old recipes, showcasing local ingredients that have sustained generations. This commitment to honouring our surroundings not only enriches the guest experience but also fosters a deeper appreciation for the vibrant history that surrounds us.

We live good design. This philosophy permeates every aspect of our work, from the architectural spaces we create to the carefully curated objects and experiences we offer. Each space is thoughtfully crafted to not only serve a functional purpose but also to evoke emotion and spark curiosity.

By integrating innovative design principles, we ensure that our environments are not just visually striking, but are also deeply enriching. Thoughtful aesthetics and mindful layouts enhance interaction, foster community, and inspire creativity.

The objects we select reflect a commitment to quality and craftsmanship, serving as both functional elements and conversation starters. Every detail matters; from the textures that invite touch to the colours that energise or calm, our choices are aimed at creating an atmosphere that resonates with those who experience it.

Moreover, the experiences we curate are designed to be memorable and transformative. Be it through immersive dining atmospheres, outstanding service, or engaging events, we aim to leave a lasting impression that ignites inspiration.

In every project, we embody an unwavering commitment to good design, striving to create spaces, objects, and experiences that are not only intriguing but also elevate the everyday.

We practice sustainability everywhere we can. From design to dish our impacts and connections with the world around us is of upmost importance.

In practice: our open fires utilise kindling from waste packaging & fallen trees from our ancient woodlands. Our flower displays are grown in our gardens. We grow our own produce in our poly tunnels and kitchen gardens, we forage in our woodlands, we have strong relations with local farmers, fishermen and producers…

Hospitality can indeed be a resource-intensive industry, often generating significant waste in various forms, from food to packaging. However, after years of experience, we have developed and implemented effective strategies to mitigate this impact. By embracing sustainable practices such as reducing food waste through careful menu planning, sourcing local and seasonal produce, and innovating with recycling initiatives, we have transformed our operations into a more environmentally responsible model. Furthermore, employee training programs highlight the importance of waste management, ensuring that everyone is aligned with our commitment to sustainability. Through these collective efforts, we are not only enhancing our environmental stewardship but also inspiring positive change within the wider industry.

At The Highfield Hospitality Group, we take pride in our commitment to sustainability and quality by growing our own produce in our poly tunnels and kitchen gardens. This hands-on approach allows us to cultivate fresh, seasonal ingredients that enhance the culinary experiences we offer. Additionally, we forage in our woodlands to discover unique flora and fauna that adds a distinctive touch to our dishes. Our strong relationships with local farmers, fishermen, and producers further ensure that we source the finest ingredients, supporting the community while championing the best of regional fare.